Martin explained that Grandpa had been a loyal customer for nearly fifty years. His family had supported the bank since its earliest days, and Thomas had helped several local businesses through difficult financial periods. His account was completely legitimate, and his identity could easily have been verified.
Kayla stared at the computer, unable to hide her embarrassment. Grandpa looked at her and calmly said, “My clothes tell you where I’ve been working, not what kind of person I am.” Martin then requested the security footage because he wanted to understand exactly how the situation had escalated.
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