The recordings showed Kayla pressing the emergency button before requesting identification. They also revealed that Grandpa had remained polite throughout the entire encounter. Rory admitted he had been called over without receiving the full explanation. Martin was disappointed and asked Kayla why she had assumed a hardworking farmer was suspicious simply because his clothes were dirty.
She struggled to respond. Grandpa finally spoke. “I don’t want anyone humiliated, but nobody should ever be treated this way.” Martin promised to investigate the incident properly. Then Grandpa made a request that nobody in the bank expected.
