Martin approached Grandpa with an expression of disbelief. “Mr. Reddick, why didn’t you tell me someone was giving you trouble?” he asked. Grandpa simply pointed toward Kayla and explained that she had called security without even checking his identification. Martin turned toward the teller, visibly disappointed. He asked whether she had verified the account, and she admitted she hadn’t.
The manager immediately apologized and instructed Rory, the security guard, to step back. Kayla suddenly looked nervous. Martin then opened Grandpa’s banking profile and discovered something that made the entire situation even more uncomfortable.